Get in touch
Have a question about a casino we've reviewed, spotted something out of date, or want to suggest an operator we should test? We'd like to hear from you. Juniper Collective is a small, independent New Zealand team and we read every message that comes in.
The fastest way to reach us is email: [email protected]. Or use the form below and it'll land in the same inbox.
What we can — and can't — help with
We're a review site, not a casino. That shapes what we can do for you:
- We can help with: questions about our reviews and rankings, corrections and out-of-date bonus terms, general questions about playing at offshore casinos from New Zealand, and press or partnership enquiries.
- We can't help with: anything to do with your account at a casino or sportsbook. We do not run any gambling site and have no access to player accounts. We can't check a pending withdrawal, unlock an account, verify your identity, chase a bonus or process a payout. For any of those, you must contact the operator's own support team directly.
If you're worried about your gambling, please don't wait for a reply from us — free, confidential help is available 24/7 from the Gambling Helpline NZ on 0800 654 655 (call or text 8006). See our responsible gambling page for more support options.
Response time
We aim to reply within two working days. We're a small team based in New Zealand, so messages sent over the weekend or on a public holiday are usually answered the following business day. Corrections and safety concerns jump the queue.